High-Trust Culture

Experts see a lack of trust as the greatest obstacle to organizational unity and cooperation. The level of trust between managers and subordinates determines whether they can depend on one another and fully cooperate. In addition, the depth of trust among managers and employees affects both organizational engagement and the turnover rate. The level of trust that employees have in their organizations and in each other decides how effectively that organization can be operated. This course addresses how to recover trust when it has been broken due to various situations, how to help employees understand which behaviors are desirable, and how to build a high-trust culture using a common language.